Beta Release :100% Free Knowledge Base Software now live!

"I can't believe it's free!"

"wow, absolutely perfect!"

"I just want to hug you!"

Message your customers,

they'll love you for it

Monitor and chat with the visitors on your website,

respond to support tickets and create a help center to

empower customers to help themselves – all 100% Free

Why tawk.to?

Because you need a free and easy way to communicate with your customers

Get close

Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time.

Get organized

With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.

Get in front

Easily identify FAQs and capture help center searches to create articles and shortcuts, so agents can respond faster, and customers can get help without having to mak

Live Chat • Ticketing • Knowledge Base • Chat Pages • Team Chat • + More

Easy set-up • Free Forever • Secure​

How does it work?

Add a small JavaScript snippet to your site — it takes 30 seconds to get started

Monitor customer

activity in real time

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Meet customers 

 where they are

Access is the currency of the web. You need to be where your customers are, and if you’re not, your competitors will be. With tools like Live Chat, Ticketing, a Knowledge Base and video and voice add-ons, you have what you need to be there for customers when and where they need you most.

Collaborate and 

assign conversations

Tag and assign conversations to members of your team and ensure the right person is responding at the right time. Seeing the entire journey alongside customer data gives you the power to respond with context and ultimately create memorable and positive customer experiences.

Easily share

your knowledge

Streamline support with a free customizable Knowledge Base that both your team and your customers are going to love. Easily share your team’s know-how internally alongside chats, then select what to publish publicly.

Have intelligent

conversations

Being able to respond to a conversation within the

context of a customer journey, armed with

shortcuts and Knowledge Base articles, makes it

easy to deliver epic customer experiences.

Don't take our word for it though …

See how 4+ MILLION people use tawk.to to get closer to their customers

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Ranked #1 with a 98% customer satisfaction score, millions of

people use tawk.to to interact with billions of customers.

FORBES

All the Features, without the price tag

A truly customizable live chat and customer communication platform packed with premium features

“You shouldn't have to pay to

chat with the visitors on

your website. They're your

visitors!”

Forever Free. It's that simple.

Robert, founder.